How to Fix ‘Volume Control Not Working’ Issue in Windows 10/11 [Solution]

I remember the exact moment it happened; I was in the middle of a critical video call for work, discussing a major project with a client. Everything was going smoothly until I suddenly noticed that I couldn’t hear anything. I checked my headset and audio settings, but the volume remained unresponsive. Panic set in as I realized the volume control on my Windows 10 system wasn’t working. I was faced with the frustrating issue of not being able to adjust or even hear any sound from my computer. It was a real setback, and I needed to find a solution quickly to avoid any further disruptions.

To start solving the problem, I needed to identify the root cause. The volume control issue could stem from various sources, including software glitches, driver problems, or system settings. I began by doing a quick check to ensure that my audio hardware was functioning correctly. I unplugged and replugged my headset, and even tried using external speakers. Still, there was no sound. This led me to believe that the problem was likely software-related.

My first step was to restart the computer. Sometimes, a simple reboot can resolve temporary glitches, and I hoped this would be the case here. After restarting, however, I was still facing the same issue. It was time to dig a bit deeper.

I accessed the sound settings by right-clicking on the speaker icon in the taskbar and selecting “Open Sound settings.” From here, I made sure the correct playback device was selected and that it wasn’t muted. Everything seemed to be in order, so I moved on to the next troubleshooting step.

Next, I checked the audio drivers. I opened the Device Manager by pressing the Windows key + X and selecting “Device Manager” from the menu. In the Device Manager, I expanded the “Sound, video and game controllers” section and right-clicked on my audio device. I selected “Update driver” and chose the option to search automatically for updated driver software. I hoped that updating the driver would resolve any compatibility issues causing the volume control to malfunction.

While Windows searched for updated drivers, I also decided to visit the manufacturer’s website to see if there were any specific drivers or updates available for my audio device. Sometimes, official websites have the most up-to-date drivers that might not be immediately available through Windows Update.

In addition to updating the drivers, I checked for any Windows updates that might have been pending. Keeping the operating system updated can resolve many issues, including audio problems. I went to Settings > Update & Security > Windows Update and checked for updates. I downloaded and installed any available updates and restarted my computer once more.

Despite these efforts, the volume control was still not working. I began to suspect that there might be an issue with the system files. To address this, I ran the Windows Troubleshooter. I accessed the troubleshooter by going to Settings > Update & Security > Troubleshoot > Additional troubleshooters. I selected “Playing Audio” and followed the on-screen instructions to detect and fix any issues automatically.

The troubleshooter ran through a series of checks and attempted to identify any problems with the audio system. It suggested a few fixes and applied them, but unfortunately, the volume control issue persisted. I was starting to get frustrated, but I was determined to find a solution.

At this point, I decided to check the Windows Services that might be related to audio. I pressed Windows key + R, typed “services.msc,” and hit Enter. In the Services window, I looked for services related to audio, such as “Windows Audio” and “Windows Audio Endpoint Builder.” I made sure these services were running. If they weren’t, I right-clicked on each service and selected “Start” to initiate them. If they were already running, I tried restarting them to see if that would resolve the issue.

Still facing problems, I considered resetting the audio settings to default. I went back to the Sound settings, clicked on the “Advanced sound options,” and selected “App volume and device preferences.” I reset the settings to default and checked if that made any difference.

After exhausting these methods, I realized that it might be a more deep-seated issue with the operating system. I decided to use the System File Checker tool to scan for and repair corrupted system files. I opened Command Prompt as an administrator by searching for “cmd” in the Start menu, right-clicking on Command Prompt, and selecting “Run as administrator.” I then typed the command “sfc /scannow” and pressed Enter. The tool scanned my system and attempted to fix any corrupted files that might be causing the volume control issue.

Once the scan was complete and any repairs were made, I restarted my computer. I was hopeful that this final step would resolve the issue. Fortunately, after the reboot, I found that the volume control was working again. I was relieved and delighted to have restored the sound functionality to my computer.

In summary, fixing the ‘Volume Control Not Working’ issue involved a series of troubleshooting steps: restarting the computer, checking audio settings, updating drivers, running the Windows Troubleshooter, verifying related Windows Services, and using the System File Checker tool. By systematically addressing each potential cause, I was able to resolve the problem and get my audio working properly again.

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