I recently encountered a perplexing issue with Microsoft Edge. It all started when I noticed that the browser was no longer remembering my login details for any of my frequently visited websites. Initially, I thought it might have been a temporary glitch, but as days went by, the problem persisted, and it became clear that something more serious was at play. I rely heavily on Edge for my daily online activities, and this sudden loss of convenience was quite frustrating. I decided to delve into the problem to find a solution.
The first thing I did was check Edge’s settings to ensure that it was supposed to save passwords. I navigated to the settings menu by clicking on the three dots in the upper-right corner of the browser, then selected “Settings.” From there, I went to “Profiles” and clicked on “Passwords.” I saw that the option to “Offer to save passwords” was toggled on, which meant that Edge was set to prompt me to save passwords when I log in to new sites. However, despite this setting being enabled, Edge wasn’t actually saving or autofilling my login details.
My next step was to look into the browser’s history and cache. Sometimes, corrupted cache or outdated cookies can cause issues with site functionality. I cleared my browsing data by going to “Settings,” then “Privacy, search, and services,” and selecting “Choose what to clear” under the “Clear browsing data” section. I opted to clear cached images and files and cookies and other site data, and then restarted Edge. Unfortunately, this did not resolve the issue either.
I then considered that the problem might be related to the synchronization feature. Edge allows users to sync their data across devices, which includes passwords. I went back to “Settings,” clicked on “Profiles,” and reviewed my sync settings. Everything seemed to be in order, with the “Passwords” toggle enabled under “Sync.” Despite this, the issue persisted, leading me to believe that the synchronization wasn’t the root cause.
Next, I explored the possibility of a conflict with extensions. Sometimes, browser extensions can interfere with Edge’s normal operations. I accessed the extensions by clicking on the three dots, selecting “Extensions,” and temporarily disabled all of them. After restarting Edge, I checked if the issue had been resolved. To my dismay, the problem remained unchanged, indicating that extensions weren’t the culprit.
Determined to fix the issue, I decided to try resetting Edge to its default settings. This option is available under “Settings” in the “Reset settings” section. I chose to restore settings to their default values. This action removed all extensions, cookies, and temporary data, and reset the browser settings to their original state. After completing this step, I tested the browser by logging into various websites. Edge still didn’t remember my logins.
I then thought about updating Edge. Sometimes, bugs are fixed in newer versions of software. I checked for updates by going to “Settings,” selecting “About Microsoft Edge,” and allowed the browser to search for and install any available updates. After updating Edge, I restarted my computer and tested the login functionality again. Unfortunately, this approach didn’t resolve the problem either.
At this point, I was running out of ideas, so I turned to Microsoft’s support forums and community pages. I found several other users who had experienced similar issues and found some useful advice. One of the suggestions was to ensure that Windows itself was up-to-date, as sometimes system updates can impact how applications function. I checked for Windows updates by going to “Settings,” selecting “Update & Security,” and clicking “Check for updates.” I installed any available updates and restarted my computer.
After ensuring that both Edge and Windows were fully updated, I went back to testing Edge. The issue still persisted. It was becoming increasingly apparent that this problem was not going to resolve easily.
Finally, I decided to try a more drastic measure. I exported my saved passwords from Edge and then reinstalled the browser. This involved uninstalling Edge from my computer and then downloading and installing a fresh copy from Microsoft’s official website. After reinstalling, I imported my saved passwords back into Edge. With a renewed hope, I tested the login feature once more. To my relief, Edge started to remember my logins and autofill them correctly.
In conclusion, resolving the issue with Microsoft Edge not remembering logins required a combination of steps including checking settings, clearing cache, disabling extensions, resetting the browser, updating software, and finally reinstalling Edge. Although the process was time-consuming and frustrating, the ultimate solution restored the functionality I needed. If you encounter a similar issue, I would recommend following these steps systematically to address the problem.